How To Use Our Website

Welcome to our website. You will find these links vital to working with our health plan, ranging from an account login to various plan information.

The Account Information link at the top of the left navigation bar will enable you to easily access claims and eligibility information. Your account will use a secure log-in so that your privacy and personal information is protected.

The left navigation also allows access to the following important items:

• Advance Directives/Living Wills - Learn more about the State of Delaware's  policy.
• Billing Alerts - Updates to our policies and procedures.
• Forms - Unison fact sheets, forms and documents.
• HEDIS Notification Letter to Providers | FAQ New
• National Healthy First Steps Program - Enhanced maternal and neonatal care management services. New OB Referral Numbers Phone: 1.800.599.5985 | Fax: 1.877.353.6913
• Provider Manual - Revised Feb. 9, 2010. A guide for providing care to Unison members.
• Provider Relations Team - Find out who your Provider representative is and request a visit.
• Quick Reference Guide - A helpful, concise source for billing information and contact numbers.
• Reimbursement Policies - Revised Feb. 9, 2010. A source for all provider notifications regarding reimbursement and medical policies.

Please note: the right navigation box contains Delaware-specific information, links and telephone numbers.