| Regional Office |
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Unison Health Plan of DE
726 Yorklyn Road, Suite 200
Hockessin, DE 19707 |
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302.729.4200 |
| Administrative Office |
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| Provider Services Department |
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1.800.600.9007 |
| Representatives are available Monday through Friday 8 a.m. to 5 p.m. |
Fax: |
1.866.915.0309 |
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| IVR number to check Member eligibility |
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1.888.586.4766 |
| Use our toll-free Interactive Voice Response (IVR) system 24 hours a day, 7 days a week to check member eligibility. |
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| Utilization Management Department |
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| Staff is available from Monday through Friday, 8 a.m.-5 p.m, to assist with referrals, prior authorizations, admissions, discharges and coordination of members' care. On-call staff is available 24 hours a day, 7 days a week for emergency prior authorization purposes. |
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1.800.366.7304 |
| Fax: |
1.877.877.8230 |
| Durable Medical Equipment |
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1.800.366.7304 |
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Fax: |
1.877.877.8391 |
| Behavioral Health Services |
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1.866.261.7692 |
| Member Services Department |
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1.877.877.8159 |
| Representatives are available Monday - Friday, 8 a.m. - 5 p.m. For those hearing or speech-impaired individuals, please call our TTY line at 888.616.0021. |
TTY: |
1.888.616.0021 |
| Care Management Services |
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1.877.844.8844 |
| Representatives are available Monday through Friday, 8 a.m. - 5 p.m. |
Fax: |
1.877.215.9811 |
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Adult Cardiac Management Program |
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1.800.414.6641 |
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Asthma Management Program |
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1.800.414.6675 |
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Diabetes Management Program |
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1.800.414.6314 |
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Miracles Pregnancy Management Program |
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1.800.414.6580 |
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Well Child Program (EPSDT) |
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1.800.377.2142 |
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To help providers and members with special medical, behavioral and social conditions access their healthcare benefits and needed community resources. |
TTY:
FAX: |
1.800.473.0989
1.877.215.9811 |
| Fraud and Abuse Hotline |
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1.877.766.3844 |
| Our anonymous and confidential reporting hotline is available 24 hours a day, 7 days a week. Please leave a detailed message regarding the suspected fraud or abuse. You do not have to provide your name. If you leave your telephone number, a Unison representative will return your call. |
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| 24/7 Nurse Line |
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1.866.915.0311 |
| Available 24 hours a day, 7 days a week, to help members with medical advice. |
TTY: |
1.888.616.0021 |